Anti-Fraud Staff

Tanggung Jawab

• Investigate user reporting cases originating from Customer Service, OJK, or Police by examining documents, data, and customer calls.

• Collect, analyze, and research data, facts, and evidence, then conclude them into investigation results and recommendations.

• Provide reports on investigation results to direct superiors.

• Carry out freezing and unfreezing of accounts in accordance with applicable regulations.

• Conduct case investigations originating from the Risk team (trigger cases).

• Communicate with the Customer Service team regarding inappropriate or suspicious cases.

• Support the design and delivery of fraud awareness sessions and internal training programs.

• Analyze fraud patterns and trends, and recommend updates to policies and processes to help prevent future cases.

Kualifikasi

• Has a bachelor’s degree from a reputable university.

• Has 1–3 years of work experience and a strong understanding of the financial services sector.

• Has a good understanding of regulations and business processes in a financial institution.

• Strong analytical skills, a proactive attitude, and the ability to work independently while upholding high integrity.

Tentang Perusahaan

PT Pintar Inovasi Digital (AsetKu) is an innovative Fintech P2P Lending Platform. AsetKu is driven by the excellence of young generations to be the best in what we do. We valued positive challenges, and collaboration to inspire each of our team members to work creatively with full care towards our users needs. Our works are built upon the vision and values of our company to provide a top quality service in Financial Technology.